News centre - public beta We're testing a new way to find news on our website. You can search for media releases, speeches and updates in the one place. There's some different search and layout options too. Share your feedback with us Help us make this better Close Your feedback will be valuable in helping us understand how this is used and to make improvements. It was easy to find the information I was looking for: (required) Strongly disagree Disagree Neutral Agree Strongly agree Please let us know what made it difficult to find the information: (required) The information is presented clearly and easy to understand: (required) Strongly disagree Disagree Neutral Agree Strongly agree Please let us know what wasnt presented clearly or was difficult to understand: (required) Any other comments on issues, features you like, or areas for improvement? (required) after trying out the news centre. Try out the News centre - public beta Fulltext search (required) Sort by (required) RelevanceDate 93 results, showing 81 to 93 Regulating in a high-tech marketplace speech 9 Jun 2001 Principles of fairness and accountability speech 8 Jun 2001 Lessons from international experience speech 24 May 2001 Consumer issues in private health speech 7 Feb 2001 The ACCC and the GST: Where to now? speech 26 Jul 2000 Win/win with the ACCC speech 13 Oct 1998 Regulation in pathology speech 24 Sep 1998 Administering the franchising code of conduct speech 1 Sep 1998 The Wallis Report implications for the insurance industry speech 14 Jul 1997 Carrot and stick recognising compliance speech 29 May 1997 The essential elements of complaint handling: A discussion of the Australian Standard on complaints handling (AS4269) speech 26 Mar 1997 International perspective: access to justice for consumers in the global electronic marketplace speech 17 Mar 1997 Access to justice - the third stage: consumers' access to justice in the global marketplace speech 17 Dec 1995 Pagination First page « First Previous page ‹‹ ‹ Page 1 Page 2 Page 3 Page 4 Current page 5 Keep up-to-date on the latest speeches from the ACCC via email updates.Subscribe to speeches Topic Compliance and enforcement Insurance Advertising and promotions Agriculture Banking and finance Buying and selling products and services Cars and vehicles Childcare Competition and exemptions COVID-19 Debt Digital platforms and services Energy Food and groceries Franchising Industry codes Mergers Petrol and fuel Postal services Pricing Problem with a product or service Protecting yourself Rail, shipping and ports Regulated infrastructure Scams Telecommunications and internet Travel and airports Water Date 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2005 2004 2003 2002 2001 2000 1998 1997 1995 Audience Business Consumers Industry Media Small business
The essential elements of complaint handling: A discussion of the Australian Standard on complaints handling (AS4269) speech 26 Mar 1997
International perspective: access to justice for consumers in the global electronic marketplace speech 17 Mar 1997
Access to justice - the third stage: consumers' access to justice in the global marketplace speech 17 Dec 1995