Telstra's Migration Plan

On 14 November 2017, Telstra provided the ACCC with a letter of notice on its proposal to amend Required Measure 5D of Telstra’s Migration Plan.

Required Measure 5D details the managed disconnection process Telstra will use for the direct Special Services and Special Service Inputs covered by NBN Co’s White Papers 3 and 4.

The White Paper 3 products covered are DDS Fastway, Data Access Radial, Megalink. The White Paper 4 products covered are Frame Relay, ISDN2, ISDN10/20/30.

Special Services (and Special Service Inputs) are generally business services delivered over Telstra’s copper network for which a replacement product was not initially available over the National Broadband Network (NBN). For this reason, Special Services are disconnected during the course of the NBN rollout on a different timetable to the ‘region by region’ disconnection process used for the standard voice and broadband services.

Telstra proposed to amend the Required Measure 5D to extend the 'stop sell' date to new customers by 6 months (from  31 January 2018 to 30 June 2018) aligning it with the 'stop sell' date for existing customers.  

Telstra advised the ACCC that it did not receive any concerns or comments from wholesale customers or the NBN Co in relation to the proposed amendment.

The ACCC is not required to approve the Required Measures but may object to it if it does not comply with the Migration Plan Principles. The ACCC considers that the proposed amendment to Required Measure 5(D) is consistent with the Migration Plan Principles and does not object to it.

Telstra intends to publish the variation to Required Measure 5D on its Wholesale Customer Portal. Once published, this amendment to the Required Measures will form part of the Migration Plan.