Product Safety

2,300km of dangerous Infinity electrical cable remains in homes

Thousands of homes across Australia still have faulty Infinity electrical cabling installed, despite recalls of all Infinity cables announced almost two years ago.

This dangerous cable could become prematurely brittle and break when placed under stress near heat sources and roof access areas, which may lead to electric shock or a fire if the cables are disturbed by tradespeople or home owners.

Update Technology pays $10,200 high lift jack penalty

Online retailer Update Technology Pty Ltd (Update Technology) has paid a $10,200 penalty after the issue of an infringement notice by the Australian Competition and Consumer Commission.

The ACCC issued the infringement notice because it had reasonable grounds to believe that Update Technology had supplied high lift jacks that did not comply with the applicable mandatory safety standard, in contravention of the Australian Consumer Law.

ACCC releases poisons report

The Australian Competition and Consumer Commission is reminding parents to remove poisonous products from children’s reach, with data revealing almost 2,500 children are admitted to hospital every year following poisonings.

As part of International Poison Prevention Week, the ACCC has released a report which analyses calls made to Poisons Information Centres (13 11 26) from June 2014 to May 2015.

ACCC hosts National Consumer Congress

Today’s National Consumer Congress in Sydney will bring together consumer groups, community organisations and government to discuss the upcoming review of the Australian Consumer Law, protecting consumers online, and issues affecting disadvantaged and vulnerable consumers.

Opening the ACCC’s annual event, Chairman Rod Sims said consumer protection laws are an essential part of a successful market place.

Tradespeople and homeowners warned of immediate risks from Infinity electrical cables

Approximately 2,300km of dangerous Infinity electrical cable is still installed in thousands of homes across Australia.

It is expected that in the next couple of months the cable insulation could start to crack and this may lead to electric shock or a fire if the cables are disturbed by tradespeople or home owners/occupiers.  This represents a significant risk of serious injury or death for the many Australian households in which this electrical cabling was installed since 2010 in NSW and since 2011 elsewhere in Australia, unless it has been remediated.

Have you installed any recalled Infinity cables in the last six years?

There is faulty electrical cabling in thousands of Australian homes and businesses. Time is running out before the cables become a fire or electrocution risk.

Woolworths misled consumers over product safety hazards – Ordered to pay over $3 million in penalties

The Federal Court has today ordered Woolworths Limited (Woolworths) to pay total penalties of $3.057 million for breaches of the Australian Consumer Law relating to safety issues with house brand products sold in Woolworths supermarkets, Big W and Masters stores.

The Court declared that Woolworths engaged in misleading and deceptive conduct and in some cases had made false or misleading representations about the safety of five of its house brand products - a deep fryer, drain cleaner, safety matches, a padded flop chair and a folding stool, over a period of 3 years.

ACCC to recall seven unsafe toys ahead of Christmas

The Australian Competition and Consumer Commission’s pre-Christmas safety check of nearly 3,300 toys in stores and online, has found seven potentially dangerous toys that fail mandatory safety requirements.

The affected products include four stuffed/plush toys that produce small parts and choking hazards when subject to tension testing; one musical toy that produces small parts when dropped from a height; and two projectile toys that fail to warn consumers to not aim at others’ eyes or faces.

45 047 recalled Samsung washing machines not located

Over two years since the recall of 144,000 Samsung washing machine was announced, 45 047 recalled Samsung washing machines have not been located in homes across Australia, posing a serious fire risk to the community.

“Each of these machines is a fire risk and the ACCC is working with Samsung and NSW Fair Trading to try and locate these machines. If moisture penetrates the machine’s electrical connectors, a fire hazard can result. There have been reports of 252 fires/smoking incidents with the recalled models “. ACCC Deputy Chair Delia Rickard said.