Product Safety

Feedback sought on ways to smother fire risks linked to lithium-ion batteries

The ACCC is seeking input on ways to reduce the significant fire and safety risks associated with lithium-ion batteries, which can overheat or explode, particularly when used, charged or stored incorrectly.

An issues paper published today, will help the ACCC to better understand the risks posed by lithium-ion batteries and inform recommendations to reduce the chances of fires, injuries and property damage.

ACCC warns consumers about potentially deadly solar batteries

Scam warning: Be aware that scammers may use this media release about this recall to elicit personal information or money from you. The ACCC would never ask for your details or payment. Never give personal information or money to anyone contacting you out of the blue and never give access to your computer or bank account. If you have given information to a scammer or lost money, contact your bank immediately. Report scams to Scamwatch here.

Caravanners urged to seek remedy for dangerous recalled Swift cookers

Consumers who have a Swift 500 series cooker in their caravan or motorhome are advised there is now a remedy for recalled models and should immediately arrange a free inspection of their cooker and possible repair.

Inspection and repairs will be carried out free of charge by the manufacturer, under a remedy Swift has negotiated with the Gas Technical Regulators Committee (GTRC). The GTRC comprises of representatives from Australian state, territory, and New Zealand gas regulators.

ACCC launches Your First Steps to help parents keep their baby safe

Parents and carers can get the latest, most reliable information on best practices to keep their baby safe and unsafe products, as part of a new ACCC initiative.

Your First Steps (, launched today by the ACCC, is a dedicated website, where parents and carers can go for safety advice on how they can protect their baby when playing, moving, sleeping, soothing, bathing and changing.

Businesses on notice as mandatory button battery laws commence

Businesses which supply button batteries or products powered by them must now comply with mandatory button battery safety and information standards taking effect from today or face serious penalties, the ACCC warns.

“These world-first standards are a critical step in helping prevent potentially life-threatening injuries to children,” ACCC Deputy Chair Delia Rickard said.

“Tragically, three children have died and one child a month is seriously injured from swallowing or ingesting button batteries.”

ACCC product safety priorities announced at National Consumer Congress

The ACCC will this year focus on product safety issues affecting young children and strategies for reducing instances of fires and injuries from lithium-ion batteries, ACCC Chair Gina Cass-Gottlieb said today.

Speaking at her first National Consumer Congress as Chair of the ACCC, Ms Cass-Gottlieb shared her vision for consumer protection in Australia and announced the ACCC’s seven product safety priorities.

The priorities include high-risk product safety issues affecting young children.

Consumers urged to check solar energy storage batteries due to fire risk

The ACCC is urging consumers to urgently check if their LG, SolaX or Opal home energy solar systems are affected by dangerous LG solar energy storage batteries which are under recall, and if so to contact the manufacturer, immediately.

The batteries can overheat and catch fire, which could lead to serious injuries, death and property damage.

LG has recalled the batteries, but about 6400 of the recalled batteries have not yet been replaced, and the ACCC is concerned that these consumers may not be aware of the recall and the fire risk.