Product Safety

Thermomix ordered to pay penalties of more than $4.6 million

The Federal Court of Australia has ordered Thermomix In Australia Pty Ltd (Thermomix) to pay penalties totalling $4,608,500 for making false or misleading representations and misleading the public in relation to its Thermomix kitchen appliances.

The Court held that Thermomix breached the Australian Consumer Law by making false or misleading representations to certain consumers through its silence about a safety issue affecting its TM31 appliance, which the company knew about. 

ACCC moves to improve quad bike safety

The ACCC has proposed major changes to improve the safety of quad bikes, including the introduction of a safety rating system, crush protection devices and mandatory minimum performance standards.

Tragically, quad bike accidents result in an average of 16 deaths in Australia each year. They also result in approximately six people per day attending a hospital emergency department and two of these requiring hospitalisation for serious injuries.

To help reduce the deaths and injuries associated with quad bikes, the ACCC is proposing a mandatory safety standard that:

ACCC targets quad bike, button battery and furniture safety

Chairman Rod Sims today announced the ACCC’s product safety priorities for 2018 at the National Consumer Congress in Sydney, and reaffirmed support for a general safety provision to be introduced in Australia law to reduce the risk of unsafe goods entering the market.

“Today, I am proud to release a new policy which sets out how the ACCC prioritises and manages product safety risks, and the issues we will target in 2018. As an agency, it is essential that we prioritise our product safety resource allocation,” Mr Sims said.

Have your say about improving quad bike safety

Quad bikes riders and industry can make a submission to the ACCC’s quad bike safety investigation, with proposed reforms outlined in an Issues Paper released today.

“Tragically, 114 people have been killed in Australia in quad bike accidents since 2011. The ACCC is investigating a range of possible options to improve quad bike safety and prevent further deaths and injuries in the community,” ACCC Commissioner Mick Keogh said.

ACCC investigating Takata airbag recall

The Australian Competition and Consumer Commission is urgently seeking information from the Department of Infrastructure and Regional Development (DIRD) and car manufacturers regarding Takata airbags at the centre of the largest vehicle recall in history.

Since 2009, more than 2.3 million vehicles in Australia have become subject to the recall of airbags made by Japanese manufacturer, Takata. The airbags are in 60 makes of cars sold in Australia, including Honda, Toyota, BMW, Mitsubishi, Subaru, Lexus, Jeep, Nissan, Chrysler, and Dodge.

Polaris quad bikes recalled due to asbestos risk

Australian quad bike supplier Polaris has notified the Australian Competition and Consumer Commission of a recall of 12 models in its ‘youth’ range of quad bikes due to the presence of asbestos in component parts.

Polaris conducted recent testing in the USA which identified asbestos in brake pads, brake shoes, gaskets, and washers in some of its quad bike models.

The ACCC understands that approximately 13,000 of the affected quad bikes are believed to have been supplied in Australia since 31 December 2003.

ACCC acts on fire hazard cigarettes

The Australian Competition and Consumer Commission has accepted court enforceable undertakings from both Philip Morris Ltd (Philip Morris) and Zen Sensation Pty Ltd (Zen) not to supply cigarettes that do not meet the mandatory Reduced Fire Risk safety standard.

Philip Morris has also agreed to donate $300,000 to the NSW Rural Fire Service.  

Ladder safety matters

The national education campaign ‘Ladder safety matters’ encourages older Australian men to stop and think before they use a ladder. It’s often the split-second decision or risky shortcut that results in a fall.