Record keeping under the Horticulture Code
Traders and growers need to keep a written record of any other grower or trader they deal with for at least six years. In addition there are specific record keeping obligations for both traders and growers.
Pricing
Horticulture code investigations & audits
We have a range of enforcement options available to us, including issuing warnings, investigating the conduct, issuing infringement notices or commencing legal proceeding.
Dispute resolution under the Horticulture Code
Under the Horticulture Code growers and traders can use any procedures they choose to resolve a dispute. However, the Code has a dispute resolution process that must be followed if it is initiated by one of the parties.
Horticulture produce agreements
The Horticulture Code requires growers and traders to have a written contract, called a Horticulture produce Agreement (HPA) before they can trade with each other..
Good faith under the Horticulture Code
Under the Horticulture Code, traders and growers must deal with each other in good faith. Failure to deal in good faith can lead to penalties for breaching the Code.
Q&A: Payment surcharges
If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. Our questions and answers provide detailed information about the new ban.
Payment surcharges
If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. The ACCC will investigate complaints of excessive payment surcharging and take enforcement action where necessary.
'was/now' advertising - transcript
Published: 17 Apr 2014
Summary: ‘Was/now’ pricing can help you attract customers, but it can also be risky in some circumstances, and it can lead to significant penalties if you get it wrong.
TITLE TEXT: 'was/now' pricing Dr Michael Schaper, Deputy Chair, ACCC