Internet, phone & TV

Telstra, TPG and Optus lose wholesale market share for NBN services to smaller providers

Smaller broadband providers slightly increased their market share in the NBN wholesale market in the March 2022 quarter at the expense of the three major telcos, the ACCC’s latest NBN Wholesale Market Indicators Report reveals.

The report looks at the wholesale market for NBN services, particularly the residential broadband services that retailers buy from NBN to sell to consumers.

Concerning issues for consumers and sellers on online marketplaces

An ACCC report examining general online retail marketplaces, such as Amazon Australia, Catch, eBay Australia and Kogan, has highlighted a range of concerns about how they operate as well as the significant benefits they provide to consumers and sellers.

Online marketplaces provide a low-cost way for sellers to enter the market and give consumers a greater choice of goods.

Update on NBN Co's proposed variation to Special Access Undertaking

The ACCC’s formal consultation on NBN Co’s proposed variation to its Special Access Undertaking has been delayed to provide NBN Co time to address practical issues with the release of information it claims is commercially sensitive.

The proposed variation to the undertaking follows a series of industry working group meetings run by the ACCC in the second half of 2021 that identified a range of issues with the regulation under the current undertaking, and discussed alternative proposals.

Agencies form Digital Platform Regulators Forum

The ACCC, Australian Communications and Media Authority, Office of the Australian Information Commissioner, and Office of the eSafety Commissioner have together formed the Digital Platform Regulators Forum.

“The new Digital Platform Regulators Forum seeks to increase cooperation and information sharing between digital platform regulators on the common areas of our work, including approaches to regulation,” ACCC Chair Rod Sims said.

Feedback sought on potential new rules for large digital platforms

The ACCC is seeking views from consumers, businesses and other parties on options for legislative reform to address concerns about the dominance of digital platforms.

A discussion paper, released today, outlines options for addressing harms to competition, consumers, and business users in a range of areas dominated by large digital platforms, including social media, search, app marketplaces, general online retail marketplaces and ad tech.

Consumers pay more for faster broadband and extra mobile data but may not need it

Australians are paying more for their broadband and mobile phone services than they were a year ago but are receiving faster NBN speeds and more data allowances in their mobile plans in return, the ACCC’s 2020-21 Communications Market Report shows.

The report presents significant trends and developments in the markets for fixed broadband and mobile phone services, and on the state of competition in the telecommunications sector.