Our broadband monitoring program will help provide consumers with accurate, independent and comparable information about broadband speeds and performance. When published, you will be able to use this information to shop around for the best deal, as well as to check that you're getting what you paid for.
Internet, phone & TV
The NBN will provide consumers with faster broadband connections. It will also result in a significant change in how fixed-line phone and internet services are provided to consumers.
The Australian Competition and Consumer Commission has concluded its inquiry into the regulation of mobile terminating access services (MTAS). The ACCC has decided to continue to regulate mobile voice termination services for a further five years, and to regulate SMS termination services for the first time.
To make calls using a mobile phone it must be connected to a mobile phone network. Whenever a call or SMS is made across different networks, the receiving network may charge a fee to carry (or terminate) the call. The ACCC has decided to regulate these fees for SMS services.
Consumers who use medical and security alarms should check to make sure they will continue to work when they switch to the National Broadband Network (NBN).
The Australian Competition and Consumer Commission (ACCC) today released its final report into the regulation of fixed line telecommunications services. It has decided to continue regulating wholesale services supplied using Telstra’s copper network for another five years.