Internet, phone & TV

Australia's broadband speeds: first report

The ACCC today released the first results from its broadband speed testing program, which show NBN broadband services from iiNet, Optus, Telstra and TPG are now delivering between 80 and just over 90 per cent of the maximum plan speeds in the evening busy hours.

The report, part of the ACCC’s Measuring Broadband Australia program, found these busy hour speeds (between 7 and 11pm) are now only marginally below typical speeds at other times.

TPG to compensate customers for slow NBN speeds

TPG Internet Pty Ltd (TPG) will compensate nearly 8,000 of its customers who were misled about maximum speeds they could achieve on certain TPG NBN plans.

Between 1 September 2015 and 30 June 2017, TPG sold NBN broadband plans advertising a range of speeds, including the top 100/40 speed tier (download speeds of 100 Mbps and upload speeds of 40 Mbps).

TPG advertised its high-speed plan as “Seriously Fast Internet. Up to 100Mbps”.