Internet, phone & TV

Australia's broadband speeds: first report

The ACCC today released the first results from its broadband speed testing program, which show NBN broadband services from iiNet, Optus, Telstra and TPG are now delivering between 80 and just over 90 per cent of the maximum plan speeds in the evening busy hours.

The report, part of the ACCC’s Measuring Broadband Australia program, found these busy hour speeds (between 7 and 11pm) are now only marginally below typical speeds at other times.

TPG to compensate customers for slow NBN speeds

TPG Internet Pty Ltd (TPG) will compensate nearly 8,000 of its customers who were misled about maximum speeds they could achieve on certain TPG NBN plans.

Between 1 September 2015 and 30 June 2017, TPG sold NBN broadband plans advertising a range of speeds, including the top 100/40 speed tier (download speeds of 100 Mbps and upload speeds of 40 Mbps).

TPG advertised its high-speed plan as “Seriously Fast Internet. Up to 100Mbps”.

ACCC decision may lead to lower prices for SMS services

The Australian Competition and Consumer Commission has concluded its inquiry into the regulation of mobile terminating access services (MTAS). The ACCC has decided to continue to regulate mobile voice termination services for a further five years, and to regulate SMS termination services for the first time.

To make calls using a mobile phone it must be connected to a mobile phone network. Whenever a call or SMS is made across different networks, the receiving network may charge a fee to carry (or terminate) the call. The ACCC has decided to regulate these fees for SMS services.