Internet, phone & TV
The ACCC today released the first results from its broadband speed testing program, which show NBN broadband services from iiNet, Optus, Telstra and TPG are now delivering between 80 and just over 90 per cent of the maximum plan speeds in the evening busy hours.
The report, part of the ACCC’s Measuring Broadband Australia program, found these busy hour speeds (between 7 and 11pm) are now only marginally below typical speeds at other times.
Deputy Chair Delia Rickard discusses the ACCC's inquiry into digital platforms, and their impact on the media and advertising markets.
TPG Internet Pty Ltd (TPG) will compensate nearly 8,000 of its customers who were misled about maximum speeds they could achieve on certain TPG NBN plans.
Between 1 September 2015 and 30 June 2017, TPG sold NBN broadband plans advertising a range of speeds, including the top 100/40 speed tier (download speeds of 100 Mbps and upload speeds of 40 Mbps).
TPG advertised its high-speed plan as “Seriously Fast Internet. Up to 100Mbps”.
Addressing the Communications Day Unwired Revolution Conference in Sydney, ACCC Chairman Rod Sims welcomed the entry of new mobile and fixed broadband competitors into the Australian telecommunications market, and outlined ACCC activities in the sector such as the broadband speed monitoring program.
Our broadband monitoring program will help provide consumers with accurate, independent and comparable information about broadband speeds and performance. We're currently working with our testing provider SamKnows to rollout Whiteboxes around Australia.
The NBN will provide consumers with faster broadband connections. It will also result in a significant change in how fixed-line phone and internet services are provided to consumers.