Health

Private health insurance report 2016-17

This report analyses key competition and consumer developments and trends in the private health insurance industry between 1 July 2016 and 30 June 2017, including ACCC enforcement and other actions relating to the health sector.

Private health insurance report 2015-16

This report analyses key competition and consumer developments and trends in the private health insurance industry during the reporting period that impacted on consumers’ health cover and out-of-pocket expenses.

Issues around the sale of hearing aids

The ACCC was alerted to potential consumer protection issues in the hearing aid industry through ABC RN’s Background Briefing program, Have I got a hearing aid for you.

Hearing aids and devices - information to help make an informed choice

Choosing the right hearing aid and provider can be difficult. Before you buy a hearing aid you can protect yourself by being a smart shopper.

Private health insurance report 2014-15

Report to the Australian Senate on anti-competitive and other practices by health funds and providers in relation to private health insurance, 1 July 2014 to 30 June 2015.

ACCC report on the private health insurance industry

The Australian Competition and Consumer Commission has released a report on the private health insurance industry, highlighting concerns about the impact of complex information on consumers and the market.

With over 11 million Australian consumers holding over five million policies for their hospital treatment costs, the report reveals the increasing challenges facing consumers in choosing between a large number of policies with greater exclusions.

The ACCC report contains three key observations:

Private health insurance consumer research report

This report provides the findings of research commissioned by the ACCC exploring the relationship between consumers, information provision and the private health insurance industry.

Private health insurance report 2013-14

This report examines whether there are particular problems relating to information provision about private health insurance policies and the impact on consumer behaviour.