Shopping around and changing your electricity or gas offer

Energy retailers compete for your business by offering you different energy contracts with varying prices, discounts and conditions.

Energy resellers - requirements and obligations

This pamphlet outlines the types of exemptions available and your obligations and responsibilities as an exempt seller.

Energy marketing - what are your rights?

By law, energy retailers must comply with a number of specific rules when they market their offers to you.

Getting the most out of the Energy Made Easy website

The AER’s Energy Made Easy site allows you to compare all electricity and gas retailers in your area.

Energy efficiency in the home

This factsheet provides information on ways you can reduce the amount of energy you use in your home.

Are you having trouble paying your energy bill?

Energy retailers are required by law to help customers who have told them they are experiencing payment difficulties or hardship.

About energy bills

This factsheet explains some of the key drivers for increases in energy prices in Australia.

Buying energy from an onseller

This pamphlet explains your rights when you purchase energy from an onseller.

Solar power

When deciding whether to install solar power you should read widely about the available systems and speak to your electricity supplier and a number of solar power providers to find out if the investment is the right one for you.


The Australian Energy Regulator is Australia’s national energy market regulator and an independent statutory authority. The AER is funded by the Commonwealth with its staff, resources and facilities provided from the ACCC.