Energy

ACCC role in energy

The Australian Energy Regulator (AER) is Australia’s national energy market regulator and an independent statutory authority. The AER is funded by the Commonwealth with its staff, resources and facilities provided from the ACCC.

Power to you

Whether shopping around for a new energy offer, dealing with salespeople or sorting out problems, being a confident energy customer has never been easier.

Managing energy services at home

This publication contains a range of information to help energy customers and consumer caseworkers in their dealings with energy retailers.

What can I do if I have a complaint: electricity or gas service

If you have a problem with your electricity or gas service, this factsheet tells you steps you can take to resolve it.

State of the energy market 2007

The Australian Energy Regulator (AER) provides the first State of the energy market report.

State of the energy market 2008

The Australian Energy Regulator (AER) provides the second State of the energy market report.

State of the energy market 2009

The Australian Energy Regulator (AER) provides the third State of the energy market report.

State of the energy market 2010

The Australian Energy Regulator (AER) provides the fourth State of the energy market report.

State of the energy market 2011

The Australian Energy Regulator (AER) provides the fifth State of the energy market report.