Appeals process needed in Solar Retailer Code

The ACCC is proposing to require inclusion of an appeals process in granting re-authorisation to the Clean Energy Council’s Solar Retailer Code of Conduct.

The Solar Code sets minimum standards for retailers selling solar photovoltaic (solar PV) systems to consumers. To be an approved retailer, solar retailers must comply with standards covering advertising, contract documentation, finance and payments, design and installation, and complaints handling.

July 2020 interim report

On 17 August 2020, the ACCC released its ninth interim report as part of its inquiry into Australia’s gas supply arrangements. The report continues the ACCC's focus on the operation of the East Coast Gas Market, where there are immediate and longer-term concerns.