There are a number of sales practices that are illegal for businesses to engage in when dealing with their customers.
There are laws protecting consumers from unfair terms in circumstances where they have little or no opportunity to negotiate with businesses, such as with standard form contracts.
When deciding whether to install solar power you should read widely about the available systems and speak to your electricity supplier and a number of solar power providers to find out if the investment is the right one for you.
Under the Australian Consumer Law, automatic consumer guarantees apply to many products and services you buy regardless of any other warranties suppliers sell or give to you.
Franchise agreements generally operate for a set period. However, a franchise agreement may come to an end early for a number of reasons.
The ACCC investigates alleged breaches of the Franchising Code or the Competition and Consumer Act 2010 and can take enforcement action where appropriate.
If your business approaches consumers directly, such as at their door or over the phone, to secure a sale, there are certain obligations you need to comply with.
Internet services vary according to your location and the type of connection you have. Shop around for a contract that fits your needs and budget.
There are rules that businesses need to comply with when offering lay-by agreements to their customers.
Unconscionable conduct is generally understood to mean conduct which is so harsh that it goes against good conscience. Under the Australian Consumer Law, businesses must not engage in unconscionable conduct, when dealing with other businesses or their customers