Contracts

ACCC encourages consumers to review their phone and internet plans

The Australian Competition and Consumer Commission is urging consumers to review their phone and internet plans following the tabling of its Annual Telecommunications Reports for 2012-13 in Parliament.

“With the widespread use of included value plans in the telecommunications sector, we urge all customers to take the time to review their plans to see if they are getting the best deal,” ACCC Chairman Rod Sims said.

“Customers should consider asking service providers for a Critical Information Summary to make it easier to compare different plans on a like-for-like basis.”

Unfair contract terms

This report highlights the outcomes of the ACCC’s unfair contract terms reviews, including an overview of the key results.

Consumers and unfair contract terms

As a consumer, you probably enter into a number of contracts every day, even if you don’t realise it.

A guide to the unfair contract terms law

A guide to assist businesses, legal practitioners and consumer advocates understand the laws by explaining the unfair contract terms laws as simply as possible.

Solar power

When deciding whether to install solar power you should read widely about the available systems and speak to your electricity supplier and a number of solar power providers to find out if the investment is the right one for you.

Warranties

Under the Australian Consumer Law, automatic consumer guarantees apply to many products and services you buy regardless of any other warranties suppliers sell or give to you.