Consumer rights

Former Get Qualified Australia CEO Adam Wadi declared bankrupt

The Federal Circuit and Family Court of Australia has granted an order sought by the ACCC, declaring Mr Adam Wadi, formerly Get Qualified Australia Pty Ltd’s (GQA) sole director and CEO, bankrupt.

The declaration follows ACCC court action in 2016 which resulted in a ruling from the Federal Court in 2017 that GQA made false or misleading representations, engaged in unconscionable conduct, imposed an unfair contract term in its consumer contracts and entered into unsolicited consumer agreements.

Employsure to pay a penalty of $1 million for misleading Google Ads

The Federal Court has imposed a penalty of $1 million on workplace relations advisor Employsure Pty Ltd for breaching the Australian Consumer Law by making false or misleading representations in its Google Ads, in proceedings brought by the ACCC.

In August 2021, the Full Federal Court unanimously upheld an appeal by the ACCC, finding that Employsure made false or misleading representations that it was, or was affiliated with, a government agency, when that was not the case.

Consumer vulnerability: A business guide to the Australian Consumer Law

This publication is designed to help businesses understand their key responsibilities under the Australian Consumer Law and how to engage with consumers experiencing vulnerability.

This publication provides:

Mosaic Brands pays $630,000 in penalties over COVID-related 'health essentials'

Mosaic Brands Limited, an ASX listed company, has paid penalties totalling $630,000, and admitted that it breached the Australia Consumer Law in its promotion of pandemic-related ‘Health Essential Products’.

Mosaic Brands is the largest speciality fashion retail group in Australia. It owns well-known fashion brands Noni B, Autograph, BeMe, Crossroads, Katies, Millers, Rivers, Rockmans and W.Lane and operates about 1210 stores nationally.

Google misled consumers about the collection and use of location data

The Federal Court has found that Google LLC and Google Australia Pty Ltd (together, Google) misled consumers about personal location data collected through Android mobile devices between January 2017 and December 2018, in a world-first enforcement action brought by the ACCC.

“This is an important victory for consumers, especially anyone concerned about their privacy online, as the Court’s decision sends a strong message to Google and others that big businesses must not mislead their customers,” ACCC Chair Rod Sims said.

Two Propel-owned funeral homes pay penalties for alleged misleading local ownership claims

WT Howard Funeral Services and Coventry Funeral Homes, trading as Fitzgerald’s Funerals, have each paid $12,600 in penalties after the ACCC issued each of the businesses with an infringement notice for allegedly making a false and misleading representation about their ownership. This coincides with the release of an ACCC survey seeking further information about the experiences of consumers and businesses with the funeral services sector.