Consumer organisations

Empowering consumers in the digital age

ACCC Chairman Rod Sims addresses the 2014 National Consumer Congress in Sydney. Mr Sims discusses the ACCC’s consumer protection activities as new technologies have emerged. He also provides an update on the ACCC’s work in the areas of consumer guarantees, credence claims and unfair contract terms. The Chairman also outlines priorities for 2014 and discusses the Root and Branch review.