Consumer advice

Shopping online

All your usual rights apply when you shop with Australian online businesses. But if you have a problem with something you’ve bought from an overseas online business you might find it difficult to get a repair, replacement or refund.

Online group buying

Online ‘daily deals’ and group buying websites are channels for consumers to buy goods or services at discount prices. Before you take up an offer from these websites, check the offer thoroughly to make sure you get what you pay for.