Consumer advice

Your consumer rights: Indigenous art and craft

Outlines a few simple steps you can take to help protect yourself and ensure that you are buying genuine Indigenous art.

Where does your food come from?

Statements about where food has been made or grown are found on product labels, packaging or in advertising.

Consumers and unfair contract terms

As a consumer, you probably enter into a number of contracts every day, even if you don’t realise it.

Consumer guarantees - Repair Replace Refund postcard

This bi-fold postcard was produced to raise awareness among secondary school students about their rights when buying goods and services under the consumer guarantee’s provisions contained in the Australian Consumer Law.

Consumer guarantees - a guide for consumers

In this booklet you will find answers to some of the questions most commonly asked by consumers.

Computerised gambling systems

Computerised gambling systems are consistently one of the top 20 complaint categories.

ACCC update 34: consumer protection online

This edition of ACCC update reports on the upside and the downside of the digital economy, and what the ACCC is doing to ensure the digital economy delivers the benefits it promises and ensure competition is maximised.