Consumer advice

Groceries

While the ACCC can’t set supermarket prices, we do require large supermarkets and online stores to display unit prices to help you compare many products. The Australian Consumer Law also protects you against businesses that make false claims about grocery items.

Warranties

Under the Australian Consumer Law, automatic consumer guarantees apply to many products and services you buy regardless of any other warranties suppliers sell or give to you.

Repair, replace, refund

If a product or service you buy fails to meet a consumer guarantee, you have the right to ask for a repair, replacement or refund under the Australian Consumer Law. The remedy you're entitled to will depend on whether the issue is major or minor.