The 2013 National Consumer Congress was held on Friday 15 March 2013 at the Swissotel Sydney.
The National Consumer Congress is an annual event hosted by the ACCC that brings together consumer groups, community organisations and government to discuss key issues impacting consumers, and develop strategies to improve consumer justice and welfare.
It can be confusing deciding who to contact when you have a consumer problem. This page provides information about where to go for consumer help.
If you are dealing with a debt collector, you have protections under Australian Consumer Law. A debt collector must not mislead, harass, coerce or act unconscionably towards you.