Yale Prima Pty Ltd (Yale Prima) has committed to the Australian Competition and Consumer Commission that it will comply with its Australian Consumer Law (ACL) consumer guarantee obligations as a manufacturer in relation to providing remedies to consumers who purchased faulty JVC-branded televisions from Dick Smith prior to 5 January 2016.
As required by the ACL, Yale Prima will offer full refunds to consumers under its own 12 month manufacturer’s warranty for unrepairable televisions purchased from Dick Smith prior to 5 January 2016.
The Australian Competition and Consumer Commission will begin enforcing the ban on excessive surcharges for large merchants on 1 September 2016.
Earlier today, the Reserve Bank of Australia Payments System Board (PSB) published its Standard which relates to surcharges by merchants when charging customers for the use of a credit or debit card. Surcharges will be excessive where they exceed the permitted cost of acceptance, as defined in the Standard.
The 2016 event was held on Wednesday 16 March at The Ivy in Sydney.
The Australian Competition and Consumer Commission has released consumer and industry guidance on the operation and use of comparator websites.
“The consumer guidance offers tips to help consumers get the best outcomes when using comparator websites. The industry guidance sets out the standards that the ACCC expects comparator websites to meet,” ACCC Deputy Chair Delia Rickard said.
The 2015 National Consumer Congress was held on Friday 20 March at The Ivy in Sydney.