Addressing the Communications Day Unwired Revolution Conference in Sydney, ACCC Chairman Rod Sims welcomed the entry of new mobile and fixed broadband competitors into the Australian telecommunications market, and outlined ACCC activities in the sector such as the broadband speed monitoring program.
Use this tool to create an email you can send to the business you bought the product or received the service from. If you prefer, you can print the letter and send via the post.
You don’t necessarily have to switch your provider to get the best deal. If you’ve been with the same provider for a while you may also get a better deal just by switching to a new plan.
Other regulators and helpful government agencies in different sectors are listed below.
There are three steps to follow when making a complaint.
There are a number of sales practices that are illegal for businesses to engage in when dealing with their customers.
Businesses that make agreements with their competitors to fix prices, rig bids, share markets or restrict outputs are breaking laws and stealing from consumers and businesses by inflating prices, reducing choices and damaging the economy.
People get into financial difficulties for many reasons. If you find yourself in debt, there is help available.
Consumers can be left out of pocket when a business goes bust. For any queries or complaints regarding an insolvent company, you should contact the appointed external administrator.