The ACCC is reminding people with disability to use their consumer rights when buying goods and services under the National Disability Insurance Scheme (NDIS) and to be aware of the range of organisations that can assist when things go wrong.
Car manufacturers need to step up to meet their consumer guarantee obligations under the Australian Consumer Law (ACL) and stop putting the squeeze on dealers through dealer agreements, policies and procedures, ACCC Chairman Rod Sims told the 2017 Australian Automotive Dealer Association National Dealer Convention in Sydney today.
Addressing the Communications Day Unwired Revolution Conference in Sydney, ACCC Chairman Rod Sims welcomed the entry of new mobile and fixed broadband competitors into the Australian telecommunications market, and outlined ACCC activities in the sector such as the broadband speed monitoring program.
Use this tool to create an email you can send to the business you bought the product or received the service from. If you prefer, you can print the letter and send via the post.
There are three steps to follow when making a complaint.
It’s illegal for businesses to agree to act together in a cartel instead of competing.
There are several free services that can help you if you’re struggling with debt. Laws are in place to protect you from being treated unfairly by debt collectors.