Competition and Consumer Act 2010

Compass Claims to change advertising of its replacement vehicles for accidents

CompassCorp Pty Ltd trading as Compass Claims (Compass) will amend its advertising and sales practices following an investigation by the ACCC.

Compass is a credit hire business which provides hire cars to consumers who are not at fault in car accidents. Compass is one of the largest providers of these services in Australia.

Aveling Homes ordered to pay penalties of $380,000 for misleading review websites

The Federal Court has ordered penalties totalling $380,000 against Aveling Homes Pty Ltd (Aveling) for engaging in conduct liable to mislead the public in connection with two online review websites. The company’s Group Sales and Marketing Manager, Mr Sean Quartermaine, was ordered to pay $25,000 for being knowingly concerned in the conduct.

ACCC takes action against Ashley & Martin for alleged unfair contract terms

The ACCC has instituted proceedings in the Federal Court against Ashley & Martin Pty Ltd (Ashley & Martin) alleging that clauses in its standard form contracts are unfair under the Australian Consumer Law and therefore void.

Ashley & Martin is an Australian company that provides hair loss treatment programs and hair replacement services to customers through its clinics in Australia, New Zealand and Singapore.

Finder.com.au penalised for misleading consumers

Hive Empire Pty Limited, trading as finder.com.au (Finder), has paid a penalty of $10,800 following the issue of an infringement notice by the ACCC for alleged false or misleading claims about the number of health insurance policies it compares.

The ACCC alleges that between February and May 2017, Finder represented on its website that its health insurance comparison service allowed consumers to “compare roughly 65,000 policies”, when the number of policies compared was substantially less than this.

Red Balloon pays penalty for excessive payment surcharges

Red Balloon Pty Ltd (Red Balloon) has paid penalties totalling $43,200 following the issue of four infringement notices by the ACCC for alleged breaches of the new excessive payment surcharges laws in the Competition and Consumer Act 2010.

Red Balloon is an online trader that sells ‘experiences’ in Australia, such as skydiving jumps, wine tours, and cooking classes.