Competition and Consumer Act 2010
Competition and anti-competitive behaviour
The Competition and Consumer Act 2010 bans business behaviours that damage competition. Competition leads to lower prices, more choice and better products and services.
Make a complaint as a business
There are three steps to follow when making a complaint.
It can be illegal to restrict a customer or supplier’s freedom to choose what it buys or sells, who it does business with or where it trades.
Collective bargaining and collective boycotts
Competitors that join together to negotiate terms, conditions or prices with a supplier or customer need an exemption, or they risk breaking competition law.
Where to go for consumer help
Several agencies provide advice, dispute resolution and small claims legal services. There are other regulators and government agencies that can provide information and assistance on matters related to different sectors.
Laws are in place to protect you from being treated unfairly by debt collectors. Businesses that recover debts need to be aware of their legal obligations.
Export agreement exemption
Export agreements can be automatically exempted from most competition law provisions. There are requirements to qualify for this exemption.