Competition and Consumer Act 2010

ACCC to investigate and report on Australian gas markets and market transparency

The Australian Competition and Consumer Commission will use its inquiry powers, including its ability to compulsorily acquire information, to increase transparency and address opaqueness in the gas market. The ACCC will provide regular information to the market over the next three years on the supply and pricing of gas under a broad reference from the Federal Government.

“This new measure is an important element of the Government’s plan to make sure more affordable gas is available to industry and consumers,” ACCC Chairman Rod Sims said.

ACCC takes action against Apple over alleged misleading consumer guarantee representations

The Australian Competition and Consumer Commission has instituted proceedings in the Federal Court against Apple Pty Limited and its US-based parent company, Apple Inc., (together, Apple) alleging that Apple made false, misleading, or deceptive representations about consumers’ rights under the Australian Consumer Law.

ACCC takes action against Aveling Homes over online review websites

The Australian Competition and Consumer Commission has instituted proceedings in the Federal Court against Aveling Homes Pty Ltd (Aveling Homes), a Perth-based home building company, for alleged misleading conduct and false or misleading representations.

The alleged conduct is in relation to review websites Aveling Homes created for its businesses, Aveling Homes and the First Home Owner’s Centre.

Hearing aid sector put on notice

This World Hearing Day, the Australian Competition and Consumer Commission is releasing a report Issues around the sale of hearing aids to encourage industry to reconsider commissions, disclosure and sales practices in the context of the Australian Consumer Law.

Hearing aids range in price from around $1,500 to $15,000 per pair. The ACCC is encouraging consumers to be aware that hearing clinics are for the most part profit-making businesses like any other store and to shop around for the best hearing aid for their needs.

ACCC names key enforcement and compliance priorities for 2017

The Chairman of the Australian Competition and Consumer Commission Rod Sims says 2017 will see its enforcement teams hone in on misleading and deceptive practices, anti-competitive conduct and unfair contract terms affecting small businesses.

Speaking at a Committee for Economic Development of Australia (CEDA) event in Sydney today, Mr Sims launched the ACCC’s 2017 Compliance and Enforcement policy, which details the industries and issues the competition and consumer regulator will focus on in the year ahead.

Valve to pay $3 million in penalties for misrepresenting gamers' consumer guarantee rights

On 23 December 2016 the Federal Court ordered Valve Corporation (Valve) to pay penalties totalling $3 million for breaching the Australian Consumer Law. Valve is one of the world’s largest online game retailers and operates the Steam game distribution platform. 

In March 2016, the Court found that Valve had breached the Australian Consumer Law by making false or misleading representations to consumers in relation to its online gaming platform, Steam.

ACCC closes tertiary admissions centres investigation

The Australian Competition and Consumer Commission has completed its inquiries into alleged anti-competitive conduct by tertiary admissions centres (TACs) and decided to discontinue its investigation.

The ACCC commenced its investigation after the Australian National University (ANU) alleged that the Western Australian Tertiary Institutions Service Centre (TISC) and the South Australian Tertiary Admissions Centre (SATAC) had both, independently, refused to supply tertiary admission services to ANU.