Wesfarmers Kleenheat Gas Pty Ltd (Kleenheat) has paid penalties totalling $25,200 after the ACCC issued two infringement notices for alleged false and misleading representations made about gas prices.
From 29 April 2018, Kleenheat advertised that new customers in Western Australia could “Save 35% on gas charges” by switching to its Monthly Energiser Plan.
The ACCC alleged that this representation was false and misleading because the discount only applied to a customer’s gas usage charges (but not to other charges, like the gas supply charge or account fee).
ACCC Chair Rod Sims addresses the ACMA RadComms 2018 conference regarding competition issues and the 5G spectrum.
The High Court has dismissed the ACCC’s application for special leave to appeal the Full Federal Court decision in a case against Pfizer Australia Pty Ltd (Pfizer).
ACCC Chair Rod Sims delivered the Giblin Lecture in Tasmania today, and shared his observations on company behaviour that drives breaches of Australia’s competition and consumer laws.
“Few companies behave badly often, but rather many engage in occasional significant instances of bad behaviour, which remains unacceptable.”
“It is often said that companies succeed by looking after the needs of their customers. I have been surprised over very many years, however, at the way in which many businesses often do precisely the opposite.”
ACCC Chair Rod Sims delivers a speech at the 2018 Giblin Lecture on the behaviours the ACCC has seen from companies, why the behaviours may occur and what should be done about it.