ACCC wants NBN plan advertising overhaul

The ACCC has published guidance for retailers on how to advertise speeds for NBN broadband services, including clearly identifying typical minimum speeds during peak periods.

The publication, Broadband Speed Claims – Industry Guidance, seeks to move retailers from advertising their services based on the maximum internet speeds that may be delivered during off-peak periods, to the speeds consumers can expect to achieve during the busy evening periods between 7pm and 11pm.

Broadband speed claims: focussed consultation outcomes

This report explains the basis of a number of positions adopted by the ACCC in preparing its Broadband Speed Claims – Industry Guidance.

Broadband speed claims: Industry guidance

On 21 August 2017, the ACCC published guidance for retail service providers on how to advertise speeds for fixed-line broadband services, including clearly identifying typical peak speeds.

ACCC invites feedback on NBN Co’s revised Special Access Undertaking variation

The Australian Competition and Consumer Commission has today published a consultation paper inviting submissions on NBN Co’s revised variation to its Special Access Undertaking (SAU). NBN Co withdrew its original SAU variation and submitted a revised SAU variation in June 2017.

The main purpose of the revised variation is to incorporate fibre-to-the-node, fibre-to-the-basement and hybrid fibre coaxial technologies into the SAU, to reflect the current NBN model. Among other things, this has the effect of extending the current NBN pricing structure to these technologies.