On 30 June 2017 the ACCC released a public consultation paper regarding the future operation of the NBN Services in Operation Record Keeping Rules (NBN SIO RKR).
The Australian Competition and Consumer Commission has issued a final determination accepting NBN Co’s submission on its revenue controls for 2015-16.
The ACCC is required to make annual determinations on NBN Co’s revenue controls. The decision sets the amount of revenue that NBN Co is allowed to earn each financial year in order to recover the costs of providing services. The ACCC has also determined that NBN Co’s prices did not exceed the maximum regulated prices in 2015-16.
We're looking for volunteers for our broadband performance monitoring program, which will help provide consumers with accurate, independent and comparable information about broadband speeds and performance.
The Australian Competition and Consumer Commission is calling on thousands of Australians to volunteer to be part of a new program that will measure and compare broadband speeds across the country.
The program will install hardware-based devices in around 4,000 households over four years, beginning with around 2,000 volunteers in the first year. These devices will perform remote testing to determine typical speeds on fixed-line NBN services at various times throughout the day.
Sprint Telco Pty Ltd (Sprint Telco), a telecommunications provider, has paid a penalty of $10,800 following the issue of an infringement notice by the ACCC.
The ACCC issued the infringement notice because it had reasonable grounds to believe that Sprint Telco made a false or misleading representation to a consumer during a telemarketing call in October 2016, in which the consumer was transferred from Telstra Corporation Limited (Telstra) to Sprint Telco.
Our broadband monitoring program will help provide consumers with accurate, independent and comparable information about broadband speeds and performance. When published, you will be able to use this information to shop around for the best deal, as well as to check that you're getting what you paid for.
Unauthorised transfers occur when consumers are switched from one service provider to another without their informed consent.
On 30 May 2017, the ACCC published a Request for Tender for testing services for the program on the AusTender website.
The Australian Competition and Consumer Commission has finalised its decision on the regulation of high-speed internet services supplied by non-NBN fixed line networks.
The networks largely supply high-speed internet services in new housing estates and apartment buildings in central city locations. In many areas they supply internet services where the NBN does not offer services and provide customers in these areas with a limited choice of retailers of internet services.
On 26 May 2017, the ACCC released its final report and decision on its inquiry to make final access determinations for the superfast broadband access service (SBAS) and local bitstream access service (LBAS).