Communications
Consumers pay more for NBN plans while service levels remain largely unchanged
The price of NBN home broadband services increased for consumers in 2021-22 while NBN Co’s own service standard measurements remained largely unchanged over the same period, the ACCC’s latest Communications Market Report shows.
The report looks at key developments in a wide range of telecommunications markets, and the state of competition in the sector.
Broadband performance data - August 2022
Note: This report was from August 2022. The latest report is available on the broadband performance data page.
SAU variation documents
On 29 November 2022, NBN Co lodged a variation to its Special Access Undertaking (SAU) with the ACCC.
NBN Co has also provided an executive summary and key narratives section from its supporting submission. We expect NBN Co to provide the remaining sections of the supporting submissions and other supporting material shortly. The remaining material will be published once we confirm the material meets the ACCC’s disclosure requirements.
The proposed SAU variation and the supporting materials are available below.