Industry code compliance checks
The ACCC can require businesses that are covered by a prescribed industry code to provide information or documents they're required to keep, generate or publish.
Business rights
Industry-led codes
An industry-led code of conduct sets standards for how an industry deals with its members and customers. Industry-led codes are a form of self-regulation and are voluntary.
Problem with a product or service you sold
When a business sells a product or service that doesn’t meet basic rights known as consumer guarantees, it must offer the consumer a solution, such as a repair, replacement or refund.
Pricing
Businesses have certain rights and responsibilities when setting and displaying the prices of their goods and services.
Repair notices
Businesses must give consumers repair notices before repairing products that can store user data and before starting repairs that may use refurbished parts.