Business rights

Payment surcharges

If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. The ACCC will investigate complaints of excessive payment surcharging and take enforcement action where necessary.

Small business in focus - 1 July 2015 to 31 December 2015

This twice-yearly report provides a summary of ACCC activities in the small business and franchising sectors and updates on industry codes.

ACCC urges businesses to check that their contracts are fair

The Australian Competition and Consumer Commission is urging businesses to closely review the standard form contracts they use when dealing with other businesses.

A new law will take effect on 12 November 2016, following a 12-month transition period, that offers small businesses protections against unfair contract terms offered by other (usually larger) firms.

Comparator websites: A guide for comparator website operators and suppliers

The ACCC has developed this guide to assist operators and suppliers when making decisions about all aspects of comparator services, including in advertising and marketing.

Small business in focus - 1 January 2015 to 30 June 2015

This twice-yearly report provides a summary of ACCC activities in the small business and franchising sectors and updates on industry codes.