Business responsibilities

Small business in focus - 1 July 2013 to 31 December 2013

This twice-yearly report provides a summary of ACCC activities in the small business and franchising sectors and updates on industry codes.

Telstra's compliance with the price control arrangements 2012-13

A report to the Minister for Broadband, Communications and the Digital Economy on the adequacy of Telstra's compliance with the price control arrangements for the 2012-13 financial year.

ACCC releases guidance about online product reviews

The Australian Competition and Consumer Commission is addressing misleading conduct related to fake online reviews, by releasing best practice guidance about online product reviews for businesses and review platforms.

“Online reviews are an increasingly popular resource for consumers purchasing goods or services. Many businesses rely on these reviews to promote their businesses, however, some unscrupulous businesses are taking advantage of consumer trust in online reviews,” ACCC Deputy Chair Dr Michael Schaper said. 

Online reviews - a guide for business & review platforms

This guide has been designed to help you ensure the integrity of reviews on your site, or about your business.

Small business self assessment checklist

The checklist is designed to help businesses become aware of their rights and obligations when it comes to dealing with consumers and how to comply with their obligations under the ACL.

Fair trading in the rental car sector

This guide sets out your obligations under the Australian Consumer Law and provides suggestions and further information on how to avoid breaching any of your obligations.

Country of origin claims and the Australian Consumer Law

This guide is designed to help businesses understand when they can safely make country of origin claims about their products.