ACCC Chairman Rod Sims discusses three divides surrounding misuse of market power laws; the divide between what the words of section 46 mean to the wider public versus what they mean to competition insiders; the divide between Australia and the rest of the world; and, the divide between the focus on 'take advantage' and commercial and economic logic. Mr Sims suggests the proposed Harper reforms offer a way forward.
Kia Motors Australia Pty Limited (Kia) has agreed to amend the terms and conditions of its capped price servicing offer to consumers, following an investigation by the Australian Competition and Consumer Commission
Beginning in 2012, Kia made statements on its website and in other promotional material which represented to consumers that its scheduled service prices for Kia vehicles were capped at a maximum price. In particular, Kia represented on its website that ‘the capped price applicable for each service is the maximum you will pay for your scheduled service’.
Growing numbers of small businesses are looking to the Australian Competition and Consumer Commissioner for advice and guidance, according to latest data from the national competition & franchising regulator.
Over 7, 000 people have contacted the ACCC in last six months with a small business or franchising related complaint or enquiry, and more than 8,000 people have completed the ACCC’s three free online education programs for small businesses, tertiary students and franchisees. There were also some 333 000 visits to the ACCC’s business webpages over the same time.
The Australian Competition and Consumer Commission has revised its ‘Advertising and selling guide’ to help educate businesses about their legal rights and obligations when selling and promoting their products and services.
“Truth in advertising is not just a slogan, it’s the law. The Australian Consumer Law aims to put businesses on a level playing field by requiring them to truthfully advertise their goods or services,” ACCC Deputy Chair Dr Michael Schaper said.
“Nor can they try to get an unfair advantage over other firms by misleading their customers.”
The Australian Competition and Consumer Commission has published new guidance to assist businesses in complying with the Australian Consumer Law (ACL) when making country of origin claims.
“Country of origin labels are valuable tools that allow consumers to make informed choices and let businesses compete fairly,” ACCC Chairman Rod Sims said.