Business responsibilities

ACCC releases latest small business report: new Franchising Code and online education highlight recent activities

Growing numbers of small businesses are looking to the Australian Competition and Consumer Commissioner for advice and guidance, according to latest data from the national competition & franchising regulator.

Over 7, 000 people have contacted the ACCC in last six months with a small business or franchising related complaint or enquiry, and more than 8,000 people have completed the ACCC’s three free online education programs for small businesses, tertiary students and franchisees. There were also some 333 000 visits to the ACCC’s business webpages over the same time.

Small business in focus - 1 July 2014 to 31 December 2014

This twice-yearly report provides a summary of ACCC activities in the small business and franchising sectors and updates on industry codes.

Telstra's compliance with the price control arrangements 2013-14

A report to the Minister for Communications on the adequacy of Telstra's compliance with the price control arrangements for the 2013-14 financial year.

Small business in focus - 1 January 2014 to 30 June 2014

This twice-yearly report provides a summary of ACCC activities in the small business and franchising sectors and updates on industry codes.

ACCC launches updated advertising and selling guide

The Australian Competition and Consumer Commission has revised its ‘Advertising and selling guide’ to help educate businesses about their legal rights and obligations when selling and promoting their products and services.

“Truth in advertising is not just a slogan, it’s the law. The Australian Consumer Law aims to put businesses on a level playing field by requiring them to truthfully advertise their goods or services,” ACCC Deputy Chair Dr Michael Schaper said.

“Nor can they try to get an unfair advantage over other firms by misleading their customers.”

ACCC launches guidance on country of origin labelling for businesses

The Australian Competition and Consumer Commission has published new guidance to assist businesses in complying with the Australian Consumer Law (ACL) when making country of origin claims.

“Country of origin labels are valuable tools that allow consumers to make informed choices and let businesses compete fairly,” ACCC Chairman Rod Sims said.   

Consumer product safety online

This report is for Australian and overseas-based businesses that supply, or intend to supply, products to Australian consumers via the internet.

Baby walkers: supplier guide

This guide provides a summary of the requirements for the supply of baby walkers, also known as infant walkers.

Small business in focus - 1 July 2013 to 31 December 2013

This twice-yearly report provides a summary of ACCC activities in the small business and franchising sectors and updates on industry codes.