The ACCC can require businesses covered by a prescribed industry code to provide information or documents they are required to keep, generate or publish.
When a business sells a product or service that doesn’t meet basic rights, it must offer the consumer a solution, such as a repair, replacement or refund.
Ticket selling businesses must ensure they follow their obligations under consumer law. This includes ticket resellers.
Fines and penalties result when the Competition and Consumer Act 2010 and the Australian Consumer Law are breached.
Businesses need to be ready to substantiate any environmental or sustainability claims when marketing their goods and services, ACCC Deputy Chair Delia Rickard said today.
In a speech to the Sydney Morning Herald Sustainability Summit this morning, Ms Rickard said the ACCC is actively targeting ‘greenwashing’ this year, warning businesses who make false or misleading claims undermine consumer trust and confidence in the market.
Following an ACCC investigation, gaming services provider Maxgaming Qld Pty Ltd (Maxgaming), a wholly-owned subsidiary of Tabcorp Holdings, has provided a court-enforceable undertaking to amend potentially unfair contract terms.