Any claims you make about your products, including their country of origin, are subject to two overarching rules under the ACL.
A product will have been substantially transformed in a country if it meets these requirements.
The types of country or origin clams that may be made about products vary. It is up to you to determine what kind of claim you can make.
Under the ACL, the only products that must be labelled with their country of origin are foods sold in stores, markets, online or vending machines if they meet certain conditions.
Many businesses - either because they have to or choose to - make claims about where their products come from. Associating a product with a particular country is one way in which your business may try to differentiate your products from those of your competitors.
Does your business make claims about the origin of your products? Find out how the Australian Consumer Law (ACL) regulates country of origin claims.
If you sell or supply food for retail sale in stores, markets, online or from vending machines it is likely that you will be required to comply with the Country of Origin Food Labelling Information Standard 2016 (Standard).
Energy retailer Lumo Energy Australia Pty Ltd (Lumo) has paid a penalty of $10,800 following the issue of an infringement notice by the Australian Competition and Consumer Commission.
Lumo call centre staff made representations to a number of consumers in February 2016 that the Australian Energy Regulator (AER) was responsible for increases to Lumo’s retail gas tariffs when the rise was due to a commercial pricing decision made by Lumo.
The Australian Competition and Consumer Commission’s latest Small Business in Focus report reveals that micro and small businesses made 7,000 complaints and enquiries from July 1 to December 31 2016.
“Over 60 per cent of business contacts were from micro enterprises of four or under employees, which isn’t surprising given that micro firms are the biggest group of businesses in Australia,” ACCC Acting Chair Dr Michael Schaper said.
The Australian Competition and Consumer Commission has instituted proceedings in the Federal Court against Kimberly-Clark Australia Pty Ltd (Kimberly-Clark) and separately against Pental Limited and Pental Products Pty Ltd (together, Pental) alleging that they each made false or misleading representations in relation to ‘flushable’ wipes they marketed and supplied in Australia.