Media

National Warranty Company agrees to change extended warranties

Davantage Group Pty Ltd trading as National Warranty Company (NWC) has agreed to make changes to its ‘Extension to Manufacturer’s Warranty’, which is primarily sold through used-vehicle dealerships, following concerns raised by the ACCC.

NWC’s extended warranties are available nationally through dealers for new and used vehicles. The ACCC investigated following concerns that NWC’s extended warranties had the potential to mislead consumers about the benefits, and need for, purchasing an extended warranty.

In particular, the ACCC was concerned that:

ACCC proposes to authorise independent cinemas to bargain collectively

The ACCC has issued a draft determination proposing to grant authorisation to Independent Cinemas Australia (ICA), and its current and future independent cinema members, to share information and collectively bargain with film distributors.

ICA and its members are seeking to share information with each other and collectively bargain with film distributors on the terms of film licensing agreements.

Action plan to help Indigenous Australians with consumer issues

Consumer issues including scams, unscrupulous door- to-door sellers, and discrimination in the housing market headline some of the key priority areas in the National Indigenous Consumer Strategy (NICS) Action Plan 2017–2019.

NICS members are the ACCC, ASIC, state consumer affairs agencies and the Indigenous Consumer Action Network (ICAN). We work together to ensure that issues affecting Indigenous Australians are given a priority within each of our agencies and organisations.

Full Federal Court refers Tabcorp-Tatts decision back to the Tribunal

The Full Court of the Federal Court has today set aside the decision of the Australian Competition Tribunal to grant authorisation for Tabcorp Holdings Limited to acquire Tatts Group Limited, referring the decision back to the Tribunal for further consideration. 

“The ACCC is pleased that the Full Federal Court has set aside the decision, however the reasons for the decision are not yet public,” ACCC Chairman Rod Sims said.

Keeping the lights on: Australia’s energy affordability crisis

Energy affordability issues are already hitting the manufacturing industry in Australia hard, ACCC Chairman Rod Sims told the National Press Club in a lunchtime address today.

The ACCC is currently conducting inquiries into both the affordability of retail electricity, and gas market supply and demand.

“We at the ACCC have been sounding the alarm in relation to business energy costs for some time. It is great that there is now considerable focus on this issue,” ACCC Chairman Rod Sims said.

ACCC takes action against Servcorp for alleged Unfair Contract Terms

The ACCC has instituted proceedings against Servcorp Ltd and two of its subsidiaries (Servcorp) alleging that a number of terms in Servcorp’s standard form contracts with small businesses are unfair and should be declared void.

Servcorp supplies serviced office space and virtual office services such as office suites, secretarial services, IT, communications and personal assistants to its clients, many of whom are Australian small businesses.

Fuel price data can benefit motorists and retailers

Speaking at the Asia Pacific Fuel Industry Forum today, ACCC Chairman Rod Sims outlined how fuel price data from websites and apps empower price-sensitive consumers. The industry can then attract these consumers through discounts to increase their sales.

Since 2016 fuel price data has been readily available to motorists from an increasing number of websites and apps. These include the NSW FuelCheck scheme, the GasBuddy app, the NRMA app and the 7-Eleven app. This information assists consumers find the best time to buy at sites with the lowest prices.

Don't gift a scammer iTunes cards

The ACCC is warning people to be on the lookout for scammers who are trying to con their victims into paying for scams with Apple iTunes gift cards.

During 2017 to date, reports to the ACCC’s Scamwatch show 1236 people lost nearly $540,000 to scammers using gift cards as payments.

This is a growing trend: in the 2015-16 financial year losses were about $480,000.

“Scammers are increasingly getting their victims to pay with iTunes gift cards as they can quickly on-sell them and pocket the money,” ACCC Deputy Chair Delia Rickard said.