Media

EB Games undertakes to refund consumers for the Fallout 76 game

Electronics Boutique Australia Pty Ltd (trading as EB Games) has undertaken to refund consumers after acknowledging they are likely to have misled consumers about their consumer guarantee rights in relation to faults with the online video game Fallout 76.

Consumers had complained to the ACCC that EB Games representatives had advised them they were not entitled to a refund after they experienced a range of faults with the Fallout 76 game, including problems with servers and bugs in the game.

Investigation into Qantas’s stake in Alliance Airlines continues

The ACCC is continuing to investigate Qantas Airways’ (Qantas) (ASX:QAN) acquisition of a 19.9 per cent stake in Alliance Aviation (Alliance) (ASX:AQZ) during these uncertain times in the aviation industry.

Qantas acquired a 19.9 per cent interest in Alliance last year, becoming Alliance’s single biggest shareholder. On 1 August 2019, the ACCC issued a statement of issues, which set out the ACCC’s competition concerns with the minority stake.  

Elanco proposes divestments of some animal health products in Bayer acquisition

The ACCC is seeking views on a divestment undertaking offered by Elanco in relation to its proposed acquisition of Bayer Aktiengesellschaft’s animal health business.

The ACCC has preliminary competition concerns in relation to worming treatments commonly used for cats and dogs, as the acquisition would combine ownership of Elanco’s Milbemax and, Interceptor brands with Bayer’s Drontal, Profender and Droncit brands.

Similarly, the ACCC also identified preliminary concerns due to the consolidation in sheep lice products.

Farmers and processors need to know their dairy code rights and obligations

The ACCC is encouraging dairy farmers and milk processors to make sure they understand their rights and obligations under the Dairy Code as the publishing deadline approaches for milk supply agreements.

The mandatory industry code of conduct, which came into effect on 1 January 2020, requires most dairy processors to publish on their websites by 1 June standard form milk supply agreements to cover all the circumstances in which they intend to purchase milk in the coming financial year.

Holden commits to negotiate in good faith with Holden dealers

General Motors Holden Australia NSC Pty Ltd (Holden) has committed to negotiate with its dealers in good faith about compensation for Holden’s withdrawal from the Australian market, as required under the Franchising Code of Conduct and Australian Consumer Law.

The commitment follows pressure from the ACCC for Holden to agree to extend the deadline for acceptance of its compensation offer and to engage in good faith negotiations with dealers. 

The ACCC said it was preparing for court action had Holden not changed its position. 

Views sought on issues for draft news media and digital platforms bargaining code

The ACCC is seeking views to inform its work on developing a new draft mandatory code that will address bargaining power imbalances between Australia’s news media businesses and Google and Facebook.

A concepts paper, released today, sets out a range of issues for which the ACCC is seeking feedback and information; including what should be included in the draft bargaining code, how particular issues should be addressed, and how the code should operate.

Don't get scammed looking for a lockdown puppy

Australians have lost nearly $300,000 to puppy scams this year, and scammers have been particularly targeting those seeking a furry companion during social isolation.

Scamwatch has seen a recent spike in puppy scams and in April reports were almost five times higher than the average, with losses on track to exceed the 2019 total of $360,000.

“A lot of people are stuck at home and going online to buy a pet to help them get through the loneliness of social isolation,” ACCC Deputy Chair Delia Rickard said.

Queensland Yoghurt pays penalty for failing to disclose gelatine ingredient

Queensland Yoghurt Company Pty Ltd (QYC) has paid a penalty of $12,600 after the ACCC issued it with an infringement notice for allegedly misleading consumers by omitting gelatine as an ingredient in some of its yoghurt products.

The ACCC alleges that, from at least 2 July 2019, QYC failed to disclose the presence of gelatine, or the compound ingredient CFT-1 of which gelatine was a component, in its Queensland Yoghurt products, when in fact gelatine was an ingredient.