Media

Court finds Meriton misled and deceived consumers on TripAdvisor

The Federal Court has found that Meriton Property Services Pty Ltd, trading as ‘Meriton Serviced Apartments’ (Meriton), engaged in misleading or deceptive conduct in connection with the posting of reviews of its properties on the TripAdvisor website.

The Court found that from November 2014 to October 2015, Meriton engaged in misleading or deceptive conduct by taking steps to prevent guests it suspected would give an unfavourable review from receiving TripAdvisor’s ‘Review Express’ prompt email. Meriton did so by:

Licensed post offices and Australia Post may collectively bargain

The ACCC has granted authorisation to the Licensed Post Office Group Ltd (LPO Group) and its current and future licensed post office members to collectively negotiate with Australia Post.

LPO Group and its members sought authorisation from the ACCC to collectively negotiate and enter into a new agreement with Australia Post, or to vary agreements already in place for the provision of postal and distribution services by Licensed Post Offices (LPOs).

Telstra offers to compensate 42,000 customers for slow NBN speeds

Telstra has agreed to offer remedies to around 42,000 customers for promoting and offering some of its National Broadband Network (NBN) speed plans as being capable of delivering specified maximum speeds, when those maximum speeds could not be achieved in real-world conditions.

Between September 2015 and November 2017, Telstra offered internet services through both its Telstra and Belong brands, advertising a range of different speed plans.

ACCC releases second self-assessment against the regulator performance framework

The ACCC has released its second self‑assessment report, which measures the agency against the Australian Government’s Regulator Performance Framework across 2016-17.

The framework requires Commonwealth regulators to assess their own performance against six key performance indicators. The framework and indicators focus on a regulator’s actions in relation to the businesses that are subject to its regulatory processes.

ACCCount 1 July to 30 September 2017

ACCCount details the ACCC's activities in the enforcement of the Competition and Consumer Act 2010, merger reviews, compliance actions, adjudication issues, economic regulation and international involvement.

Petrol price apps can save millions for motorists

The ACCC’s September quarterly report on the Australian petroleum industry reveals how much money motorists can save by avoiding buying petrol at the peak of the price cycle.

ACCC analysis has found if motorists in Sydney had simply avoided buying E10 on the six days around the price cycle peaks in the previous six months, they would have paid on average around 2.6 cents per litre (cpl) less.

Quarterly report on the Australian petroleum market - September quarter 2017

The twelfth quarterly report under the petrol monitoring arrangements announced by the then Minister for Small Business, the Hon. Bruce Billson MP, in December 2014.