Media

Consumers urged to check solar energy storage batteries due to fire risk

The ACCC is urging consumers to urgently check if their LG, SolaX or Opal home energy solar systems are affected by dangerous LG solar energy storage batteries which are under recall, and if so to contact the manufacturer, immediately.

The batteries can overheat and catch fire, which could lead to serious injuries, death and property damage.

LG has recalled the batteries, but about 6400 of the recalled batteries have not yet been replaced, and the ACCC is concerned that these consumers may not be aware of the recall and the fire risk. 

Telstra, TPG and Optus lose wholesale market share for NBN services to smaller providers

Smaller broadband providers slightly increased their market share in the NBN wholesale market in the March 2022 quarter at the expense of the three major telcos, the ACCC’s latest NBN Wholesale Market Indicators Report reveals.

The report looks at the wholesale market for NBN services, particularly the residential broadband services that retailers buy from NBN to sell to consumers.

Interim authorisation for Virgin Australia and United Airlines codeshare pricing

The ACCC has granted interim authorisation for a proposed codeshare pricing arrangement between Virgin Australia and United Airlines.

Currently Virgin Australia operates domestic services and limited short-haul international services and United Airlines operates long-haul services between Australia and the United States and beyond.

Under the proposed codeshare, Virgin Australia and United Airlines would be able to put their code on passenger flight services operated by the other, extending each other’s networks across both sides of the Pacific.

Concerning issues for consumers and sellers on online marketplaces

An ACCC report examining general online retail marketplaces, such as Amazon Australia, Catch, eBay Australia and Kogan, has highlighted a range of concerns about how they operate as well as the significant benefits they provide to consumers and sellers.

Online marketplaces provide a low-cost way for sellers to enter the market and give consumers a greater choice of goods.

Uber in court for misleading statements about Uber taxi fares and cancellation fees

The ACCC has instituted proceedings in the Federal Court against Uber B.V.  (Uber), which has admitted it engaged in misleading or deceptive conduct and made false or misleading representations in the Uber ridesharing app.

Uber has admitted that it breached the Australian Consumer Law by making false or misleading statements in cancellation warning messages and Uber Taxi fare estimates, and has agreed to make joint submissions with the ACCC to the Court for penalties totalling $26 million to be imposed.