Industry

ACCCount 1 October to 31 December 2016

ACCCount details the ACCC's activities in the enforcement of the Competition and Consumer Act 2010, merger reviews, compliance actions, adjudication issues, economic regulation and international involvement.

Consultation outcomes

The ACCC released a report on the outcomes of its 2016 public consultation regarding the advertising of retail fixed-line broadband speeds.

The report includes six principles to help ensure retail service providers’ (RSPs) claims about broadband speeds are not misleading under the Australian Consumer Law. The principles help provide a guide to RSPs on best practice marketing when it comes to broadband speeds, including how to make a clear statement on the typical speeds consumers can expect during busy hours.

Consultation on Required Measure 5(B)

On 19 December 2016, Telstra provided the ACCC with a proposed Required Measure 5(B).

Required Measure 5(B) details the proposed process Telstra will use for the managed disconnection of direct Special Services and Special Service Inputs covered by NBN Co’s White Paper 2 – for CustomNet Spectrum.

Telstra CustomNet provides customers with call handling features to their Business Telephone Service. The features are provided directly to the customer from Telstra’s private DMS switched Network.

Update on NBN Co and Telstra reporting initiatives

Telstra has commenced reporting to the ACCC each quarter on the number of HFC new connections, and SIOs by HFC distribution area, to provide visibility over whether out-of-the-ordinary demand for Telstra HFC services is emerging in areas subject to HDA activity.

NBN Co has established quarterly reports to assist the ACCC to test for potential advantages to Telstra in downstream markets from early access to NBN funded HFC lead-ins, or from outcomes that outperform those achieved by other NBN access seekers where Telstra is the NBN service delivery partner.

Consultation on Required Measure 5(A)

On 6 December 2016, Telstra provided the ACCC with a proposed Required Measure 5(A).

Required Measure 5(A) details the proposed process Telstra will use for the managed disconnection of direct Special Services and Special Service Inputs covered by NBN Co’s White Paper 1 – for the Ethernet Lite BDSL and Wholesale BDSL.

Required Measure 5(A) only applies where these services are supplied to premises to which NBN Co will deliver services using fibre to the premises, fibre to the basement or fibre to the node.