Optus customers are encouraged to check if they have received an email or SMS from Optus about a refund they may be entitled to in relation to Optus’s Direct Carrier Billing (DCB) third-party billing service.
The ACCC has instituted proceedings against franchisor Jump Loops Pty Ltd and its parent company Swim Loops Holdings Pty Ltd (collectively Jump Swim) in the Federal Court, alleging that it made false, misleading or deceptive statements about Jump Swim School franchises, in breach of the Australian Consumer Law.
Australian businesses reported more than 5800 scams with losses exceeding $7.2 million in 2018, a 53 per cent increase compared to 2017, according to the ACCC’s Targeting scams report.
Much of this increase is due to the $3.8 million reported lost to sophisticated ‘business email compromise’ scams. When combined with losses reported to the Australian Cybercrime Online Reporting Network, these scams cost Australian businesses over $60 million.
The ACCC is reminding people with disability to use their consumer rights when buying goods and services under the National Disability Insurance Scheme (NDIS) and to be aware of the range of organisations that can assist when things go wrong.
The ACCC today published the draft rules for the Consumer Data Right (CDR) and is seeking feedback from consumers, businesses and community organisations.
The CDR will allow consumers to easily obtain access to their banking data and have it transferred to service providers who they trust.
This might, for example, be comparator or switching services, or providers of financial or budgeting advice. While commencing in the banking sector, it will eventually apply across a range of sectors.
The ACCC today published a discussion paper to begin consultation on how to best apply the Consumer Data Right in the energy sector.
The ACCC discussion paper sets out three options for accessing consumer energy data, and information on principles the ACCC will take into account when considering which access model is most appropriate.