ACCC Deputy Chair Mick Keogh addresses the National Franchise Convention on the Gold Coast about franchising and the ACCC's latest actions and enforcement priorities.
The Full Federal Court has confirmed important franchisor obligations, while upholding aspects of an appeal by Ultra Tune Australia Pty Ltd (Ultra Tune). The Court’s decision affirms a previous decision by the Federal Court that Ultra Tune had breached the Franchising Code of Conduct, but reduces the total penalties imposed against Ultra Tune from $2.6 million to $2 million.
Customer loyalty schemes, including frequent flyer, supermarket and credit card operators, must ensure they are not misleading consumers according to an ACCC draft report released today for comment.
The ACCC’s Customer Loyalty Schemes draft report highlights a number of concerns:
The ACCC is progressing the most reliable, secure and efficient way to share data with energy service providers under the Consumer Data Right (CDR) reforms, bringing consumers one step closer to being able to better determine the right energy plan for them.
The ACCC has found that franchisors in the food services sector are commonly providing inadequate information to potential franchisees.
In its most recent round of compliance checks of the franchising industry, the ACCC reviewed disclosure documents from a sample of 12 franchisors in the food services sector and found many were problematic.
Unfair contract terms are a key focus in the ACCC’s latest Small Business in Focus report.
The twice yearly report, which provides an update on key developments in the small business, franchising, and agriculture sectors, reports on the ACCC’s continued actions to protect small businesses against terms in a standard form contract that may be considered unfair.