Small business

ACCCount 1 January to 31 March 2018

ACCCount details the ACCC's activities in the enforcement of the Competition and Consumer Act 2010, merger reviews, compliance actions, adjudication issues, economic regulation and international involvement.

HP to compensate printer customers

Customers of HP PPS Australia Pty Ltd (HP) who bought certain models of HP printers without being informed non-HP ink cartridges may not work in them could be eligible for compensation, the ACCC announced today.

HP has given the ACCC a court-enforceable undertaking to compensate customers who were unable to use non-HP ink cartridges due to an undisclosed technology in their printers.

The technology, known as “Dynamic Security Feature” (DSF), was designed to prevent non-HP ink cartridges from being used in these HP printers.

Digital platforms inquiry submissions published

The ACCC has today published 57 submissions received from advertisers, consumers, digital platforms, journalists and media organisations as part of its digital platforms inquiry.

The submissions canvassed a wide range of issues, including the degree of market power held by the digital platforms, the digital advertising supply chain, and the use of news content by digital platforms, including Google and Facebook.

East coast gas market supply imbalance needs to be addressed

Australia’s east coast gas market remains incredibly tight and users are paying for this with high prices and limited sources of competing supply.

The east coast gas market is at a crossroads and the only real choice is to address the fundamental supply problem, particularly in the south.

The supply situation is most stark in the case of the southern part of the east coast, with the ACCC’s gas inquiry finding that there is not enough production forecast in the southern states to meet southern demand in 2018.

2018 compliance & enforcement priorities

In his annual CEDA address, Chairman Rod Sims launched the ACCC's 2018 Compliance and Enforcement policy. This year, the ACCC will focus on consumer issues in broadband services and energy, competition in the financial services and commercial construction sectors, systemic consumer guarantee issues, and conduct that may contravene the new misuse of market power and concerted practices provisions.

ACCCount 1 October to 31 December 2017

ACCCount details the ACCC's activities in the enforcement of the Competition and Consumer Act 2010, merger reviews, compliance actions, adjudication issues, economic regulation and international involvement.

Celebrating 40 years of making markets work

Whether it is labelling claims made about the honey on your toast or a takeover bid for the company that supplies your milk, the Competition and Consumer Act influences every business-to-business and business-to-consumer transaction in Australia.

The Trade Practices Act 1974 was renamed the Competition and Consumer Act 2010 and has gone through many reviews, but the original principles of promoting efficiency and competition and protecting consumers from unfair practices remain.