Small business

New Car Retailing Industry market study: independent repairers' factsheet

In December 2017, the ACCC released its final report for the new car retailing industry market study. The ACCC has prepared a factsheet for independent repairers.

ACCCount 1 July to 30 September 2017

ACCCount details the ACCC's activities in the enforcement of the Competition and Consumer Act 2010, merger reviews, compliance actions, adjudication issues, economic regulation and international involvement.

Excessive payment surcharge ban

From tomorrow, every business across Australia will be banned from charging customers excessive surcharges for using certain types of EFTPOS, Mastercard, Visa and American Express cards to make payments.

The excessive surcharging ban has applied to large businesses since September last year and now extends to all businesses that are either based in Australia or use an Australian bank. The ban does not affect businesses that choose not to apply a surcharge to payments.

ACCCount 1 April to 30 June 2017

ACCCount details the ACCC's activities in the enforcement of the Competition and Consumer Act 2010, merger reviews, compliance actions, adjudication issues, economic regulation and international involvement.

Small business in focus - 1 January to 30 June 2017

This twice-yearly report provides a summary of ACCC activities in the small business, franchising and agriculture sectors.

Small business urged to review their payment surcharges

The ACCC is urging small business owners to start preparing now for the ban on excessive payment surcharges that will apply to all businesses across Australia from 1 September 2017.

The new law limits the amount that a business can charge customers for use of payment methods such as EFTPOS (debit and prepaid), MasterCard (credit, debit and prepaid), Visa (credit, debit and prepaid) and American Express cards issued by Australian banks. It came into effect for large businesses last year.

Franchising: what you need to know

This is a quick guide to help franchisees and prospective franchisees understand some of their rights and responsibilities under the Franchising Code of Conduct.

Payment surcharges - only charge what it costs you

Do you charge customers a surcharge on transactions? This is a quick guide to what you can and can’t include when working out your surcharge.