The COVID-19 pandemic may have affected how businesses you deal with operate. This guidance aims to help you to identify what might be unfair contract terms and what you can do.
The COVID-19 pandemic may have changed how businesses you deal with are behaving to respond to the pandemic. This guidance aims to help you to identify what might be anti-competitive behaviour and what you can do.
You may have the benefit of a number of other rights and protections under the Competition and Consumer Act 2010 (CCA), in addition to the in the Food and Grocery Code. Find out how the provisions against misleading or deceptive conduct, unconscionable conduct and types of anti-competitive conduct may protect your business.
If you are unable or prefer not to resolve a dispute directly with a retailer or wholesaler, the Food and Grocery Code provides processes for you to raise and resolve disputes, including via a Code Arbiter.
The good faith obligation is intended to build trust between parties and improve standards of conduct. It's important for suppliers, retailers and wholesalers to understand how good faith might apply under the Food and Grocery Code.
There are key standards of conduct a retailer or wholesaler signatory is expected to demonstrate when dealing with suppliers, including in relation to payment, promotions, price rises, product standards and delisting.
Find out if the Food and Grocery Code applies to you, and about requirements for grocery supply agreements. We also provide a glossary of key terms to help you navigate the Code, information about how the ACCC enforces the Code and how to make a report to the ACCC.
The Food and Grocery Code (the Code) is a voluntary code that governs certain conduct by grocery retailers and wholesalers in their dealings with suppliers. From 3 October 2020, amendments to the Code came into effect.