Summary: An animated video for consumers with disability in Easy English about consumer rights. It has been prepared with the assistance of consumers with disability.
Published: 2 December 2016
A suburban lounge room with a TV, a couch and a cat CASEY pops into shot, waving.
CASEY: "Hello! I’m Casey."
Australian Competition and Consumer Commission Deputy Chair Dr Michael Schaper says that he is concerned that many sectors remain unprepared for changes coming into effect in November when existing unfair contracts provisions for consumers are extended to include small businesses.
The Australian Competition and Consumer Commission is warning businesses to watch out for scam emails that claim to be from the ACCC but in fact contain links that can infect your computer with malware.
In the past week, several businesses have reported receiving bogus requests from the ACCC to respond to a complaint that has been made about their business, or seek payment for an infringement notice for breach of copyright.