Small business

Small business in focus - 1 July to 31 December 2016

This twice-yearly report provides a summary of ACCC activities in the small business and franchising sectors and updates on industry codes.

ACCC warns businesses time is running out to review their standard form contracts for unfair contract terms

Australian Competition and Consumer Commission Deputy Chair Dr Michael Schaper says that he is concerned that many sectors remain unprepared for changes coming into effect in November when existing unfair contracts provisions for consumers are extended to include small businesses.

Small business in focus - 1 January 2016 to 30 June 2016

This twice-yearly report provides a summary of ACCC activities in the small business and franchising sectors and updates on industry codes.

Beware of business scams impersonating the ACCC

The Australian Competition and Consumer Commission is warning businesses to watch out for scam emails that claim to be from the ACCC but in fact contain links that can infect your computer with malware.

In the past week, several businesses have reported receiving bogus requests from the ACCC to respond to a complaint that has been made about their business, or seek payment for an infringement notice for breach of copyright.

A guide to competition and consumer law: for businesses selling to and supplying consumers with disability

This guide is for businesses, including Not-For-Profit organisations, that supply goods or services to consumers with disability or to participants in the National Disability Insurance Scheme.

Q&A: Payment surcharges

If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. Our questions and answers provide detailed information about the new ban.