Ban on excessive surcharging by large businesses starts today

The Australian Competition and Consumer Commission is reminding large businesses of a new ban on charging consumers excessive payment surcharges, which commences today.

“The new law limits the amount a large business can charge customers for use of payment methods such as most credit and debit cards. Businesses can only pass on the permitted costs of the payment method such as bank fees and terminal costs,” ACCC Chairman Rod Sims said.

ACCC & AER annual report 2015-16

Annual report of the ACCC and the AER for the 2015-16 financial year.

Small business in focus - 1 January 2016 to 30 June 2016

This twice-yearly report provides a summary of ACCC activities in the small business and franchising sectors and updates on industry codes.

Beware of business scams impersonating the ACCC

The Australian Competition and Consumer Commission is warning businesses to watch out for scam emails that claim to be from the ACCC but in fact contain links that can infect your computer with malware.

In the past week, several businesses have reported receiving bogus requests from the ACCC to respond to a complaint that has been made about their business, or seek payment for an infringement notice for breach of copyright.

A guide to competition and consumer law: for businesses selling to and supplying consumers with disability

This guide is for businesses, including Not-For-Profit organisations, that supply goods or services to consumers with disability or to participants in the National Disability Insurance Scheme.

ACCC takes action against alleged cartel conduct in the polycarbonate roofing industry

The Australian Competition and Consumer Commission has instituted proceedings in the Federal Court against four companies and three individuals for alleged cartel conduct in relation to the supply of polycarbonate roof sheeting (‘polycarb’) to retailers in Australia. Polycarb is commonly used in commercial and home building projects such as pergolas and verandas.

Proceedings have been instituted against:

Q&A: Payment surcharges

If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. Our questions and answers provide detailed information about the new ban.