Franchising: what you need to know

This is a quick guide to help franchisees and prospective franchisees understand some of their rights and responsibilities under the Franchising Code of Conduct.

Payment surcharges - only charge what it costs you

Do you charge customers a surcharge on transactions? This is a quick guide to what you can and can’t include when working out your surcharge.


Businesses trading in Australia are expected to be aware of their obligations under the ACL. It’s not a defence, or an excuse, to claim that you ‘didn’t know’ you were doing something wrong.

ACCCount 1 January to 31 March 2017

ACCCount details the ACCC's activities in the enforcement of the Competition and Consumer Act 2010, merger reviews, compliance actions, adjudication issues, economic regulation and international involvement.

Enforcement of the Horticulture Code of Conduct

A new Horticulture Code of Conduct started on 1 April 2017 and replaced the old Horticulture Code. This factsheet aims to educate horticulture traders (merchants or agents) about the ACCC’s enforcement powers under the new Code. It also has information about the transition period for the new Code, and our approach to enforcement during the transition period.