Consumers

Remote Indigenous communities to remain ATM fee-free

The ACCC has granted re-authorisation for banks to provide fee-free ATM services in certain very remote Indigenous communities for 10 years.

Under the arrangement, participating banks and ATM deployers provide fee-free ATM withdrawals and balance enquiries at up to 85 selected ATMs for customers of those banks.

“People living in very remote Indigenous communities can often pay high levels of total ATM fees due to frequent ATM usage to check balances and withdraw money, and a lack of access to alternatives,” ACCC Commissioner Roger Featherston said.

SA chicken growers authorised to collectively bargain

The ACCC has granted authorisation to the South Australian Baiada Growers Group (the Growers Group) to collectively bargain the terms and conditions of chicken grower contracts with chicken meat processor, Baiada Poultry Pty Ltd (Baiada).

The Growers Group represents all chicken growers currently contracted to Baiada in South Australia. Most of the 20 broiler chicken farmer members are small businesses. Authorisation is granted for ten years.

Participation in collective bargaining is voluntary for members of the Growers Group, and for Baiada.

Airlines: Terms and conditions report

The ACCC's report Airlines: Terms and Conditions is published to remind travellers of their consumer rights.

New car retailing industry market study - final report

In December 2017, the ACCC released its final report for the new car retailing industry market study. The final report details the ACCC’s findings from almost 18 months of investigation, consultation and research.

New Car Retailing Industry market study: consumers' factsheet

In December 2017, the ACCC released its final report for the new car retailing industry market study. The ACCC has prepared a factsheet for consumers.

New Car Retailing Industry market study: authorised new car dealers' factsheet

In December 2017, the ACCC released its final report for the new car retailing industry market study. The ACCC has prepared a factsheet for authorised new car dealers.