Consumers

Cash back offers

Manufacturers of electrical equipment, computers and white goods sometimes offer cash back promotions to encourage you to buy their products. These offers are usually limited in time and have special application conditions you have to meet to get the money

Consumers

The Competition and Consumer Act 2010 is designed to protect you as a consumer in your dealings with business. In this section of our website you can learn more about: your consumer rights how businesses should act when selling you goods and services what steps you can take to resolve a problem or a complaint how to shop safely and reduce the chance of a problem arising.

Interest free offers

Retailers selling products such as white goods or furniture may offer you interest free deals to buy now and pay later. Before signing up for these deals, it’s important to understand the amount and frequency of payments you’ll need to make to pay the product off before large interest payments apply.

Lay-by agreements

A lay-by agreement lets you buy a product and pay for it in two or more instalments before taking it home. It’s important for you to understand what the written agreement covers and how you or the business can cancel it.