Consumers

Clarification: Toyota, Mazda and Suzuki join new airbag safety recall

Toyota, Mazda and Suzuki have today issued voluntary recalls of more than 18,000 vehicles manufactured between 1996 and 1999, including the popular Toyota Starlets, offering to buy back affected vehicles.

These vehicles are fitted with potentially deadly Takata NADI 5-AT airbags.

“These airbags could injure or kill people in the car by misdeploying in an accident and propelling parts or metal fragments into the cabin of the vehicle at high speed,” ACCC Acting Chair Stephen Ridgeway said.

Consumers warned of new airbag safety risk

The ACCC is warning Australian consumers about a new safety risk in using certain vehicles fitted with a different type of faulty Takata airbag. These airbags, which are fitted with a NADI 5-AT propellant, are not captured under the existing compulsory recall of Takata airbags. 

There is a serious safety risk that these NADI airbags may misdeploy in an accident, which may cause metal fragments to propel out of the airbag at high speed, causing serious injuries or death to vehicle occupants. There is also a risk that these airbags may under-inflate. 

Oscar Wylee in court for alleged misleading charity donation claims

The ACCC has instituted proceedings in the Federal Court against eyewear company Oscar Wylee Pty Ltd (Oscar Wylee) for alleged misleading or deceptive conduct and making false or misleading representations about its charitable donations and affiliations in breach of the Australian Consumer Law.

Between at least January 2014 and December 2018, the ACCC claims that Oscar Wylee made representations on its website, social media, in emails and in its stores that every time a consumer bought a pair of glasses from Oscar Wylee, it would donate a pair of glasses to someone in need.

Snap Send Solve pays penalty for alleged misleading advertising

Snap Send Solve Pty Ltd has paid a penalty of $12,600 after the ACCC issued an infringement notice to the online platform operator for alleged false or misleading advertisements. 

Until August 2019, Snap Send Solve’s promotion of their website and mobile app suggested consumers could send photos and reports of issues needing to be fixed, such as cracked footpaths, to any relevant public authority, such as local councils, in Australia or New Zealand.

Telco Superfone in court for alleged misleading telemarketing claims

The ACCC has instituted proceedings against telecommunications provider Superfone Pty Ltd (Superfone) for alleged false or misleading representations, and for alleged breaches of laws designed to protect consumers from issues arising from unsolicited telemarketing sales.

Superfone is a reseller to consumers of mobile, landline and internet services which use major telecommunication companies’ networks.

Stay safe on quad bikes and side by side vehicles

Since 2011, 136 people have died as a result of quad bike accidents, while thousands more have been seriously injured, and the ACCC is urging people to be vigilant about safety when using quad bikes and side-by-side vehicles (SSV) this summer.

Over 60 per cent of these deaths were the result of a rollover, commonly resulting in the rider receiving fatal crush injuries or asphyxiating because they were pinned beneath the quad bike.

Coles to pay Norco dairy farmers around $5.25 million following ACCC investigation

Coles Group Limited (Coles) will pay Norco Co-operative Limited (Norco) around $5.25 million for distribution to its dairy farmer members.

The payments follow an ACCC investigation into whether Coles fully passed on to Norco a 10 cents per litre (cpl) price rise it charged consumers for Coles branded fresh milk, as it claimed it would do in Coles’ marketing materials.