Consider getting independent legal advice about what options are available to suit your circumstances. You may be entitled to take your complaint to your local state and territory small claims tribunal.
Your local state and territory consumer protection agency (sometimes called 'consumer affairs') can provide you with information about your rights and options. They may also be able to help negotiate a resolution between you and the seller.
Some industries have ombudsmen, commissions, or other bodies that can assist you with dispute resolution.
There are laws about the way prices are displayed. Prices should be genuine and you should be able to easily see the total price of anything advertised. If multiple different prices are displayed on a product or in advertising, the business has to fix the display or sell you the item for the lowest price.
It is always a good idea to get a receipt or other proof of purchase for products and services you buy. Keep all records just in case something goes wrong later.
There are laws protecting consumers from unfair terms in circumstances where they have little or no opportunity to negotiate with businesses, such as with standard form contracts.
Big supermarkets and online food stores must display the total price as well as the price per unit of measurement for many items.
Consumers purchasing organic products should be able to feel confident that the ingredients are in fact organic. Misleading, false or deceptive organic claims are against the law.
Under the Australian Consumer Law, you have certain rights to cancel a service.
When deciding whether to install solar power you should read widely about the available systems and speak to your electricity supplier and a number of solar power providers to find out if the investment is the right one for you.