Consumers

The little black book of scams

The little black book of scams highlights a variety of popular scams that regularly target Australian consumers and small business

The hazard of toddler bucket drowning

This information leaflet has some tips on keeping toddlers from drowning in a bucket.

Refunds & returns

The ACCC, together with the state and territory consumer protection regulators, have developed a new point-of-sale sign to give consumers clear information about their rights to refunds and replacements under the Australian Consumer Law.

Refunds & remedies

The ACCC, together with the state and territory consumer protection regulators, have developed a new point-of-sale sign to give consumers clear information about their rights to refunds and replacements as well as refunds and remedies under the Australian Consumer Law.

Product safety: Mandatory standards & bans

A list of products with mandatory standards regulated by the Competition and Consumer Act 2010 and enforced by the ACCC.

Product safety in Australia

The national product safety system covers consumer goods, which are intended to be or are likely to be for personal, domestic or household use.

Prams & strollers: safety alert

A mandatory safety standard for prams and strollers came into effect from 1 July 2008.

Novelty contact lenses: safety alert

Protect your eyes by following the safety guidelines in this brochure

Moveable soccer goals: brochure

Kids and teenagers have died and suffered serious injuries from unsafe moveable soccer goals.