Feminine hygiene products price monitoring
On 28 November 2018, the Treasurer directed the ACCC to monitor the prices, costs and profits relating to the supply of menstrual products in the feminine hygiene products industry in Australia.
Consumers
National Consumer Congress 2019
The 2019 event will be held on Thursday 14 March at ZINC at Federation Square, corner of Swanston St & Flinders St in Melbourne.
Final report
This is the final report for the Residential Mortgage Price Inquiry.
Broadband performance data - July 2018
Broadband performance data published in July 2018.
Ugg boot retailer pays penalties for alleged false Australian-made representations
Ozwear Connection (Ozwear) has paid penalties totalling $25,200 after the ACCC issued two infringement notices for alleged false country of origin representations made about its “Classic Ugg” footwear range.
Court finds that Birubi Art misled consumers over fake Indigenous Australian art
The Federal Court has found that Birubi Art Pty Ltd (Birubi) made false or misleading representations that products it sold were made in Australia and hand painted by Australian Aboriginal persons, in breach of the Australian Consumer Law.
From July 2015 to November 2017 Birubi sold over 18,000 boomerangs, bullroarers, digeridoos and message stones to retail outlets around Australia.
These products, despite featuring designs associated with Australian Aboriginal art and words such as ‘Aboriginal Art’, ‘genuine’, and ‘Australia’, were made in Indonesia.
Latest communications
Here is a list of related resources about the consumer data right.
Lloyds Auctioneers pays penalty for excessive payment surcharges
Lloyds Auctioneers and Valuers Pty Ltd (Lloyds) has paid penalties totalling $37,800 after the ACCC issued three infringement notices for alleged breaches of the excessive payment surcharges law.
From September 2017 to March 2018, Lloyds charged customers a 2.25% surcharge when making credit or debit card payments online for auction items purchased.
The ACCC considered these surcharges were excessive because they were higher than Lloyds’ cost of processing those payments by as much as 1.43%.
Optus misled customers over ‘Direct Carrier Billing’ charges
The ACCC has commenced proceedings against Optus, alleging it made false or misleading representations to consumers in relation to its third-party billing service known as ‘Direct Carrier Billing’ (DCB).
Optus has admitted that it made false or misleading representations in contravention of the ASIC Act, and has agreed to apply jointly with the ACCC for orders from the Federal Court.