Consumers

Issues paper

The ACCC released an issues paper on 5 September 2016, outlining the areas we propose to explore as part of the communications sector market study and to assist interested parties in making submissions.

Draft report

The ACCC is conducting a market study of the new car retailing industry. The study has focused on competition and consumer issues that may be present or emerging in the industry.

Corporate plan 2017-18

The ACCC and AER corporate plan sets out the agency's key strategies, performance measures and capabilities to achieve our core purposes.

ACCC takes ticket reseller Viagogo to court

The ACCC has instituted proceedings in the Federal Court against ticket reseller viagogo AG (Viagogo) alleging it breached the Australian Consumer Law when reselling entertainment, music and live sport tickets from 1 May 2017 to 26 June 2017.

The ACCC alleges that Viagogo made false or misleading representations, and engaged in misleading or deceptive conduct, regarding the price of tickets on its online platform by failing to disclose substantial fees.