Recent discussions about electricity affordability have centred on electricity generation and the 15‑20% price rises in some states. But this discussion ignores so many other issues. In this address, ACCC Chairman Rod Sims reviews the likely drivers of our current electricity affordability issues, and shows why a focus on generation is too narrow.
The ACCC has instituted proceedings against Ford Motor Company of Australia Limited (Ford) alleging that it engaged in unconscionable and misleading or deceptive conduct, and made false or misleading representations in its response to customer complaints.
The customer complaints were about Ford’s Focus, Fiesta and EcoSport vehicles supplied in Australia between 2011 and 2016, which featured a type of transmission known as PowerShift Transmission (PST).
Addressing the Communications Day Unwired Revolution Conference in Sydney, ACCC Chairman Rod Sims welcomed the entry of new mobile and fixed broadband competitors into the Australian telecommunications market, and outlined ACCC activities in the sector such as the broadband speed monitoring program.
The ACCC has instituted proceedings in the Federal Court against Thermomix In Australia Pty Ltd (Thermomix), alleging it contravened several provisions of the Australian Consumer Law (ACL) in relation to its Thermomix appliances.
Sprint Telco Pty Ltd (Sprint Telco), a telecommunications provider, has paid a penalty of $10,800 following the issue of an infringement notice by the ACCC.
The ACCC issued the infringement notice because it had reasonable grounds to believe that Sprint Telco made a false or misleading representation to a consumer during a telemarketing call in October 2016, in which the consumer was transferred from Telstra Corporation Limited (Telstra) to Sprint Telco.
Our broadband monitoring program will help provide consumers with accurate, independent and comparable information about broadband speeds and performance. When published, you will be able to use this information to shop around for the best deal, as well as to check that you're getting what you paid for.
Use this tool to create an email you can send to the business you bought the product or received the service from. If you prefer, you can print the letter and send via the post.
Unauthorised transfers occur when consumers are switched from one service provider to another without their informed consent.
The Terms of Reference for the inquiry were set by the Treasurer, the Hon Scott Morrison MP.”
On 25 May 2017, the Australian Government directed the ACCC to conduct a wide-ranging inquiry into the supply of home, contents and strata insurance in Northern Australia.