Consumers

ACCC takes ticket reseller Viagogo to court

The ACCC has instituted proceedings in the Federal Court against ticket reseller viagogo AG (Viagogo) alleging it breached the Australian Consumer Law when reselling entertainment, music and live sport tickets from 1 May 2017 to 26 June 2017.

The ACCC alleges that Viagogo made false or misleading representations, and engaged in misleading or deceptive conduct, regarding the price of tickets on its online platform by failing to disclose substantial fees.

ACCC welcomes reappointment of Deputy Chair Delia Rickard

ACCC Chairman Rod Sims has welcomed the Federal Government’s reappointment of Delia Rickard as Deputy Chair of the ACCC for a period of five years.  

The Government announced Delia’s reappointment today following unanimous support from the states and territories.

“Delia has made an outstanding contribution to the work of the ACCC over the past five years, particularly in relation to consumer protection,” Mr Sims said.

“Delia is a tireless advocate for consumer rights and leads the Commission’s product safety and scam disruption work.”

Supplementary submissions

The ACCC is conducting a market study of the new car retailing industry. The study has focused on competition and consumer issues that may be present or emerging in the industry. The stakeholder forum was held on 13 December 2016, and supplementary submissions were received between December 2016 to May 2017.

Stakeholder forum

The ACCC is conducting a market study of the new car retailing industry. The study has focused on competition and consumer issues that may be present or emerging in the industry. The stakeholder forum was held on 13 December 2016, and supplementary submissions were received between December 2016 to May 2017.

Issues paper

The ACCC is conducting a market study of the new car retailing industry. The study has focused on competition and consumer issues that may be present or emerging in the industry. The issues paper was released in October 2016, and submissions to the issues paper closed on 14 November 2016.